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Matters of the Heart

Matters of the HeartMatters of the HeartMatters of the Heart

Grief is not so much a process that we ‘make it through’, but a non-linear, purifying midwife and shepherd of the unknown. It moves not by way of straight line, but by that of circle and spiral.


Matt Licata

GRIEF BEYOND BELIEF

END OF LIFE: Death, dying, and living with loss

Jaqueline is a lay counsellor with a heartfelt passion for supporting individuals through grief and end-of-life challenges. Her journey includes serving as a Lifeline crisis phone counsellor, where she provided a listening ear and compassionate guidance to those in their most vulnerable moments.


Continuously striving to grow in her field, Jaqueline works closely with her mentor—a psychologist with over 30 years of clinical expertise—ensuring she offers informed and empathetic care to all her clients.


If you are navigating a difficult time and need someone to listen or provide support, please don’t hesitate to reach out.


Jaqueline is a  member of the Soul Carers Network, Lifeline, and the South African Secular Society. She is committed to creating a safe, non-judgmental space where you can feel heard and supported.

GRIEF COUNSELLING

GRIEF COUNSELLING FOR THE BEREAVED

COMPASSIONATE SUPPORT FOR THE DYING

COMPASSIONATE SUPPORT FOR THE DYING

Living with Loss


I am drawn to grief counselling. I appreciate the value of conscious listening and compassionate witnessing. 


Losing a loved-one is one of life’s biggest challenges and you do not need to face it alone. Having the caring presence of a compassionate counsellor can make all the difference when coping with a loss.

COMPASSIONATE SUPPORT FOR THE DYING

COMPASSIONATE SUPPORT FOR THE DYING

COMPASSIONATE SUPPORT FOR THE DYING

End of Life


At the end of life, facing your own mortality, demands coming to terms with the loss of all you love and hold dear. It is at this time we may find ourselves with questions about the meaning of life, our values, beliefs and existence. A terminal diagnosis or serious illness can bring you tremendous turmoil and being able to speak about it to a compassionate counsellor can be helpful


Whether we share similar beliefs or not, I hope to create a space that allows for your personal philosophical reflection, and exploration of your thoughts and emotions in facing loss. 

THE WOUNDED HEALER

THE WOUNDED HEALER

THE WOUNDED HEALER

My journey 


My journey of loss and grief is my deepest resource. Like all of us, I have lost close friends and family members. I draw on the experiences of losing both the old and the very young: I have buried my seven-month-old son and my 70-year-old father. And most transforming was the death of my husband and partner for almost 40 years who died of metastatic cancer in my arms during the Covid pandemic. 


Knowing the pain of great loss has, in the words of Frank Ostaseski, “cracked me wide open”, I believe it has opened me to be compassionate in the presence of the pain of others. 





SECULAR HUMANISM

THE WOUNDED HEALER

THE WOUNDED HEALER

My worldview


My worldview is rooted in ethical Secular Humanism and Atheism. I offer support to bereaved and dying people with the deepest respect and without bias or prejudice, no matter your faith, worldview, or sexual orientation. 


Whether we share similar beliefs or not, I hope to create a space that allows for your personal philosophical reflection in facing loss. Together we can explore ideas and metaphors that resonate with your perspective. 


I serve people excluded from religious institutions either due to their worldview or sexual orientation. I am cisgender heterosexual, but consider myself an LGBTIQA+ ally and an activist. I conduct secular funerals, memorials, naming ceremonies, and marriages. 


I don’t believe grief is a pathology; it’s a natural part of life and doesn’t typically require therapy or medication. However, counseling can provide a supportive space to process emotions, gain clarity, and navigate the complexities of loss without the clinical focus of therapy.


That said, please don’t hesitate to reach out if you need support. I will do my best to help, and if your needs go beyond my experience or qualifications, I can connect you with an appropriate practitioner who can provide the care you deserve.


GET IN TOUCH

Feel free to contact us with any queries or questions

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Matters of the Heart

📞 +27 72 418 4524 💌 jaqueline@heartsandeyes.co.za

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Matters of the Heart

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